Privacy Policy

We respect your privacy

ConnectPoint respects the privacy of individuals in all aspects of our business operations. We have a longstanding commitment to protecting the personal information of job seekers when providing services to our clients. Your personal information is only collected, used and disclosed by ConnectPoint in accordance with this privacy policy.

Why do we collect personal information?

As a job seeker using ConnectPoint’ services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, your resumé, and a description of the type of work you are looking for,  your file may include the following:

  • Interview notes
  • Information obtained through reference and background checks
  • Educational records
  • Reference letters
  • Skill testing results

For temporary staffing arrangements we also file information required to provide payroll services, including banking details, tax deductions and vacation allowances.

How do we use your information?

  • Understand your qualifications, needs and preferences
  • Find the best job opportunities for you that will give you the job satisfaction you are looking for
  • Fulfill our clients’ requests for information about job candidates
  • Provide you with appropriate training or career transition services
  • Assess and develop our business and operations to better service job seekers and our clients
  • Provide payroll and other HR functions to you, for temporary staffing arrangements

ConnectPoint never collects more personal information than is needed to fulfill these purposes, unless requested by the client and consented to by the job seeker.

When do we disclose your information and to whom?

Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for ConnectPoint’ legitimate business purposes or as required to meet legal and regulatory requirements, for example to comply with a court order.

In the normal course of business, we disclose your personal information to our clients when we feel there is a potential for a job placement. As a job seeker, you are relying on us to share such information. We only provide your information to employers if there is a job opening that is well-suited for you, and we only provide information required and requested to make an informed decision regarding a job candidate.

We may share information with our affiliates, partners, contractors or other companies (collectively “representatives”) that we use to provide full staffing services. However, we only disclose limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every contract we enter into with a representative clearly outlines the representative’s obligation to protect your personal information and live up to the principles of privacy.

As a requirement of providing our services, we will store and process your personal information third party service providers in accordance with this Policy.

Have you consented?

Having read this policy and by using our services and providing us with your personal information, we imply your consent to the collection, use and disclosure of your personal information as specified herein.

Wherever possible and when necessary, we obtain your express consent for particular uses and disclosures. We imply your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your resumé for reference checking purposes, we will not seek your express consent before checking these references.

How long is your information retained?

We retain your information as long as you are using our placement services, or longer if required by law. For temporary workers, that means we retain all your information as long as you remain on our payroll, and for seven years thereafter. For permanent placements, we retain your information for one year after you accept a permanent employment position.

How do we keep your personal information secure?

We have staff procedures and policies in place to ensure that your personal information, in both paper and electronic format, are secure. Privacy of our user’s information is of utmost importance to us. We strive to provide a safe, confidential and secure system so that you feel comfortable storing your information with us. We understand the highly confidential nature of the employment search process, and our policies are designed to give you the control you need to ensure complete confidentiality.

Personal information entered through our site is collected within a secure page, such that it is encrypted while being transferred to a password protected server equipped with an enterprise firewall. If you provide personal information to us via unencrypted e-mail you should be aware of the inherent risks of interception over which we have no control.